Customer Ratings
Pfann's CPR Complete Auto & Truck Repair
399 Main Street, Grafton
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I worked with Debbie who owns the business. She was absolutely great to work with. Answered every call, kept me updated with what was going on with my truck constantly. Truck needed a new starter and they had it fixed within 24hrs. They … More have good pricing as well, I would recommend this shop to anybody. Thank you again Debbie!
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Such a fantastic place of business, I stopped in for a tire repair and everyone there is so nice and understanding and quick as well. Will definitely be back!
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Great people! Honest and Friendly very Professional, hard to find these days.
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I lost tire pressure suddenly when I was pretty far from home, and the friendly, knowledgeable mechanic at Pfann’s CPR took a quick look and assured me that, though the tire was damaged, it should make it to a dealer where I could get the … More tire that would otherwise need to be ordered. I left reassured—both by the advice and by the fact that there are still honest businesses in the world where they’ll help out a stranger without charging them a cent. If this is how they serve folks they don’t view as potential customers, imagine how they must treat their regulars!
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Had a very nice experience with them. If you live close they usually offer you a ride home. Owner very nice. Seemed to do great work.
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I had a busted leaf spring on my truck. Steve gave me a quote, ordered parts and had it fixed within five days.
Ashley was great and even gave me an air freshener when we were all done! ps: not cause my truck smelled! -
Wow! What an outstanding experience. Called in the morning, customer service was amazing, drove the truck home that night. Highly recommend.
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Most trustworthy mechanic you will ever find, they care.
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Awesome customer service and awesome prices!!
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Friendly, family owned and great prices! -
Motorcycleand automotive performance s&o p -
Excellent service! Highly recommended! -
Amazing people, highly skilled and able to handle it seems like anything and everything. -
They fixed our car very fast ???????? and the service was very good
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Great people. Every time I get a flat tire, I go to them because I know that they do a professional job quickly and for a fair price. They're great.
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I have all my cars serviced at Pfanns shop, they kept my Nitro going for over 200,000 miles and now maintain my Equinox and Truck. They also took care of my husbands Harley with new tires great service at very reasonable prices wouldn’t … More go anywhere else.
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Awesome people! Easy to deal with! Best place to go for repairs! -
Great family run business. Most importantly, honest and trustworthy. Give them a try, you will not be disappointed. Return customer for sure ! -
Ken, debbie, mark and steve honest and strait foreward ..do great work!! Thanks!!!.. and rocky likes biquits when u come buy🐕👍😉
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Great service and price I can afford Thank you to everybody at PfannsCPR.
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my wife broke down with the camper , callapsed brake hose. i called pfann cpr very professional on the phone, took down my info of type of rv. they sent out a road service crew to diagnose the issue. keeping in touch with me since i was … More 20 hours away and my wife and daughters were in a panic ,they went ahead and did the repairs nessessary to get her up and running, they went above beyond , a GREAT THANK YOU TO THE FOLKS AT PFANN
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They are always kind and friendly. Very upfront bout whats wrong w vehicle and prices. Never had any issues. I highly recommend!!!
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Great place to fill your car truck a motorcycle needs. If they do not have it they can order it for you. Great family owned business. Support the little guy. Gives a veteran discount with Id.
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This is a family business that repair cars at a lower price and does more excellent work than any other places I've taken my vehicles. Once you've worked with them, you become like family to them too. I have recommended them to … More my friends. My son took his motorcycle to them and they found the damage another shop did and showed proof positive. One of my cars they found the damage and other shop did and showed me proof beyond any shadow of a doubt. The employees I've met have been a top caliber as well.
When people truly care for you, it is truly a quality experience. One that is missing in this world to a great extent. -
They did a 10/10 job on my shocks and struts on my Mercedes! Most responsible quote and got it done In no time! Thank you so much! Also thank you Debbie for looking for the best deals and making everything work so smoothly! -
I'm impressed with their knowledge, honesty & friendliness. This combination is a rarity. They got me in quick, kept in touch during the repair process & was upfront with costs. As a small business owner myself, I understand … More they may not always be the cheapest, but quality & respect will always be worth more to me than the lowest price. They have me as a loyal customer. Thank you Pfann's CPR. -
For a "small town" feel, the place is cozy inside with a small show room of items for sale. They do not push "sales" down your throat to buy, buy, buy the items either. Make sure you ask questions that you do not understand … More as in any auto mechanic place you would go to. Great talk amongst friends kind of feel. Up front about the work, what you expect it to be and outcome of any type of project. This is a "ma and pa" place that goes far and beyond to make sure when you walk out, that you are satisfied with the transaction.Quality is far more better then price, unfortunately sometimes it just doesn't fit into your budget.
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Really happy with the way I was treated on my repair, don’t usu really happy with the way I was treated on my repair. I am usually very skeptical of the integrity of auto repair, but my experience with super positive. I try to do a lot … More of my own auto repair but I will definitely go back here when I have an issue beyond my skill. I really thought they were committed to a win-win situation. Integrity is huge for me, and I feel they are acting with it. Thank you. Well done. -
Was seriously impressed with professionalism and customer service. Quality work done quickly. Kind and welcoming to my children, which doesn't happen everywhere. Prices reasonable.
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Had an air ride kit installed on my Road Glide. Excellent customer service and excellent service. I would recommend this place to anyone looking to have work done on their motorcycle or car. -
Was stranded on the highway called Pfanns and they picked me up within 20-25mins. Not only did they trailer my bike and I to the shop, they installed a higher quality battery and deal better than what Harley Davidson offered me!! Professionalism … More at it's finest! Will be recommending to all my family and friends. -
Nice honest people .the work on all my vehicles. -
These guys were great. Brought our yukpn in for a once over and they did all the trouble shooting. Really fair prices. We ran across to McDonald's for lunch while they wrenched on it. Their time estimate was spot on. We could not be … More happier. He also deals with motorcycles so bring them on in.
Hours
M-F: 8am – 6pm
Sat: 9am – 3pm
Sun: Closed